Privacy Policy

Novarq ("we", "us", or "our") operates the website novarq.tech and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

Information you provide directly

• Name, email address, phone number, and company name (via our contact form)
• Name and email address (via our free training sign-up form)
• Project details such as budget range, timeline, and service interests
• Any additional information you include in messages to us

Information collected automatically

• IP address and approximate location (used for bot protection)
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• UTM parameters (source, medium, campaign) from ad links

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you a confirmation email when you submit a form
• Follow up regarding your project or strategy call request
• Improve our website, content, and services
• Protect against spam and abuse (via Cloudflare Turnstile)
• Measure the effectiveness of our marketing campaigns

3. Third-Party Services

We use the following third-party services that may process your data:

4. Cookies & Tracking

Our website uses minimal cookies. We do not use tracking cookies for advertising. The cookies we use are:

• CSRF token — A security cookie required by Django to protect form submissions against cross-site request forgery. It contains no personal information.
• Cloudflare Turnstile — May set cookies to verify that you are not a bot.
• YouTube — If you play an embedded video, YouTube may set its own cookies.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions and funnel sign-ups are stored indefinitely so we can maintain a record of our communications. You can request deletion of your data at any time (see Section 7).

6. Data Security

We take reasonable measures to protect your personal information. Our website is served over HTTPS with TLS encryption. Passwords are hashed and never stored in plain text. Access to our database and admin systems is restricted to authorized personnel. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access — Request a copy of the personal data we hold about you
• Correction — Request that we correct any inaccurate data
• Deletion — Request that we delete your personal data
• Objection — Object to processing of your data for marketing purposes

To exercise any of these rights, email us at support@novarq.tech.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out: